Question 1

What does IKON actually do?

Accepted Answer

IKON by KITWOOD Cyprus Ltd is an international project furniture and FF&E supplier. We deliver four product programmes — Contract Fit-outs, Office, Kitchens and Bedrooms — covering design, manufacture, supply and installation of joinery, loose furniture, industrial kitchen equipment and hotel-gym/spa equipment. We are not a general contractor and we do not undertake civil works or building construction.

Question 2

Do you have in-house designers and engineers?

Accepted Answer

Yes. IKON works with a dedicated in-house team of interior designers, joinery engineers, FF&E specifiers and project managers based at our headquarters. The same team that produces the 3D design and technical drawings coordinates manufacturing in our 6,000 m² facility and supervises installation on site.

Question 3

Which contract fit-out sectors do you cover?

Accepted Answer

Our Contract Fit-outs programme covers eight sectors: Hotels & Hospitality, Hotel Lobbies & Reception Areas, Lounges/Bars/Members' Clubs, Restaurants & Cafés, Indoor Furniture Supply (FF&E), Outdoor Furniture, Industrial Kitchen Equipment, and Wellness/Fitness & Spa Equipment. Everything is consolidated under one accountable contract.

Question 4

Do you handle hotel lobbies, lounges and reception areas?

Accepted Answer

Yes — this is one of our signature scopes. We deliver sculptural reception and concierge desks in veneer and stone, full-height bookmatched feature walls, backlit niches, custom lounge clusters with coffee/side tables, fluted timber paneling, integrated architectural lighting and bespoke chandeliers, all specified to 5★ contract standard.

Question 5

Do you supply industrial kitchens and hotel-gym/spa equipment?

Accepted Answer

Yes. Our Industrial Kitchen scope covers turnkey stainless-steel cooking lines, prep and wash stations, walk-in cold rooms, refrigeration and extraction — designed to meet HACCP and local food-safety code. Our Wellness, Fitness & Spa scope covers commercial cardio and strength stations for hotel gyms and residential towers, complete pilates studios (reformers, cadillacs, chairs, barrels), hydrotherapy tubs, saunas and treatment-room equipment, supplied, installed and commissioned as a single package.

Question 6

Where are you located, and do you deliver internationally?

Accepted Answer

Our headquarters and 6,000 m² manufacturing facility are operated by KITWOOD Cyprus Ltd. We deliver projects worldwide — joinery and FF&E are shipped in consolidated containers, with installation either by our own crews or coordinated through vetted local partners under our supervision.

Question 7

Can I see completed projects before deciding?

Accepted Answer

Yes. You can browse our completed projects on the website, and we welcome architects, developers and end clients at our showroom and factory to review materials, finishes, joinery samples and FF&E pieces in person before signing off on a programme.

Question 8

What office furniture do you supply?

Accepted Answer

Our Office programme covers executive desks, height-adjustable workstations and benches, meeting and conference tables, ergonomic task and executive seating, reception counters, acoustic privacy screens, phone booths, soft-lounge furniture, storage and lockers, built-in joinery walls, branded fit-out elements and full call-centre and training-room set-ups.

Question 9

Can you furnish an entire corporate fit-out under one contract?

Accepted Answer

Yes. We consolidate every loose item, joinery element and accessory across an entire office floor or building under a single purchase order — coordinated to the design team's drawings, delivered in phased shipments to match the construction programme, and installed by our crews. One contract, one accountable project manager.

Question 10

Do you provide acoustic, ergonomic and branded joinery for offices?

Accepted Answer

Yes. Acoustic privacy screens, sound-absorbing wall panels, phone booths and quiet pods are part of our standard office scope. Ergonomic seating uses premium task-chair platforms with full adjustability. Branded joinery — reception walls, feature panels, signage millwork — is custom-fabricated in our own facility to match your brand guidelines.

Question 11

Can you handle multi-floor or multi-site office furniture packages?

Accepted Answer

Yes. We regularly deliver multi-floor headquarters and multi-site corporate rollouts under a single PO and a single project manager — consolidated specifications across all sites, identical finishes and hardware, and a unified delivery programme so every location opens to the same standard.

Question 12

What kitchens do you make?

Accepted Answer

We design and manufacture modular kitchens for apartments, villas and commercial projects — cabinets, islands, tall units, worktops and integrated appliances. Production runs in our own 6,000 m² factory using premium European hardware (Blum) and surface materials, with on-site installation by our crews or supervised partners.

Question 13

What is Aikon Pro Kitchens?

Accepted Answer

Aikon Pro Kitchens is the Italian kitchen brand for which IKON is the exclusive authorised dealer. Through this partnership, clients gain access to the full Aikon Pro Kitchens catalogue — hundreds of configurations, finishes and worktop combinations — delivered and installed by our local team with full manufacturer warranty support.

Question 14

What is the difference between Italian, German and IKON custom kitchens?

Accepted Answer

Italian kitchens — such as Aikon Pro — are known for expressive design, bold palettes and sculptural detail. German kitchens are engineered for module precision and functional consistency. IKON custom kitchens combine the design DNA of both with locally controlled manufacturing — measured to the millimetre for each project, with full customisation and faster lead times (typically 4–10 weeks).

Question 15

Do you supply countertops?

Accepted Answer

Yes. We supply and precision-fabricate engineered quartz, large-format ceramic (Dekton/Lapitec-style) and natural stone (granite, marble) countertops — kitchen worktops, waterfall islands, bathroom vanity tops, reception counters and outdoor surfaces — with mitred 45° waterfall joints and continuous veining where required.

Question 16

What does the Bedrooms programme cover?

Accepted Answer

Our Bedrooms programme covers four scopes delivered as one coordinated package: Master Bedrooms, Wardrobes & Walk-in Closets, Beds & Headboards, and Kids Bedrooms — all designed, manufactured and installed by IKON.

Question 17

What is included in a Master Bedroom package?

Accepted Answer

A typical master bedroom package includes the bed and upholstered headboard, integrated bedside units, fitted wardrobe wall or walk-in closet, vanity and dressing zones, joinery for TV and storage walls, and integrated lighting — all designed, finished and installed to a single specification.

Question 18

Do you design and build walk-in closets and built-in wardrobes?

Accepted Answer

Yes. We build bespoke walk-in closets and built-in wardrobes — handleless touch-latch or push-pull doors, sliding-door systems with bronze-tinted or fluted glass, full-height fluted oak or lacquer interiors, glass-fronted drawer banks, island units with marble tops, LED reveals along shelves and hanging rails, dedicated shoe display and integrated mirrors.

Question 19

Do you supply beds and headboards as standalone items?

Accepted Answer

Yes. Beds and upholstered headboards are part of our Bedrooms programme and can also be supplied standalone — fabric or leather upholstery, channel tufting, wrap-around or oversized formats, integrated bedside ledges, and matching benches and nightstands.

Question 20

Do you do kids bedrooms?

Accepted Answer

Yes. Our kids bedrooms are sophisticated, sized to grow with the child — modular beds (single, bunk, low-profile platform), wardrobe walls with handleless doors, integrated desks and shelving, and finishes that age well. Designed for premium residences rather than disposable nursery furniture.

Question 21

Are sliding wardrobes better than hinged wardrobes?

Accepted Answer

Both systems have advantages depending on the room. Sliding wardrobes require no swing clearance — ideal for tight bedrooms — and we deliver them with bronze-tinted glass, fluted oak or mirrored fronts. Hinged wardrobes give fuller access in a single movement and are typically used in larger master bedrooms and walk-in closets. We help you choose the right system per room.

Question 22

How does an IKON project actually work, from brief to handover?

Accepted Answer

Four steps: (1) Brief & Site Survey — we meet on site, measure, align on brief, finishes and budget. (2) Itemised Quote & Drawings — detailed bill of quantities with shop drawings, material specifications and a fixed delivery schedule. (3) Production & QA — manufacturing in our 6,000 m² facility and vetted partner factories with scheduled quality checks. (4) Install & Handover — installation by our crews or local partners, snag-list completion, training where needed and defect-liability cover post-handover.

Question 23

What are typical lead times?

Accepted Answer

Custom kitchens, wardrobes and joinery: typically 4–10 weeks from sign-off to delivery. Office FF&E packages: 6–12 weeks depending on scope and shipping. Full contract fit-outs (hotels, restaurants, full offices): 10–20 weeks coordinated to the construction programme. Industrial kitchens and wellness equipment: 8–14 weeks. We confirm a precise programme in the quotation.

Question 24

How does pricing and the quote process work?

Accepted Answer

Every IKON quote is itemised — bill of quantities with shop drawings, materials, hardware, finishes, delivery and installation broken out line by line. We provide a free initial budget after site survey, then a fixed-price contract once specifications are signed off. No hidden module charges, no surprise extras.

Question 25

What materials and surface finishes do you work with?

Accepted Answer

Veneers (smoked oak, fluted walnut, ash), high-pressure laminates and contract-grade laminates, lacquer (matt and gloss), bookmatched natural stone (Calacatta, travertine, marble), engineered quartz, large-format ceramic, glass (bronze-tinted, fluted, mirrored), brushed bronze and blackened brass metalwork, leather and bouclé upholstery. All materials are spec-sheeted and FF&E-rated where required.

Question 26

Why does hardware quality matter, and which brands do you use?

Accepted Answer

Hardware decides how a kitchen, wardrobe or office cabinet feels every day for the next 20 years. We standardise on Blum (Austria) hinges, drawer runners, soft-close and lift-up systems, with Hettich and Hafele where required. Cheap hardware is the single biggest reason 'good-looking' joinery degrades within 2–3 years — we don't use it.

Question 27

Do you install on site, and what warranty do you provide?

Accepted Answer

Yes. Installation is part of every contract — either by our own crews on regional projects or by vetted local installation partners under our supervision and to our QA standard. Standard warranty covers joinery and FF&E for 24 months from handover; appliance and hardware warranties pass through their manufacturers (typically 2–5 years).

Question 28

What after-sales support do you offer?

Accepted Answer

A single point of contact for the life of the project — for snagging, replacement parts, hinge or drawer adjustments, finish touch-ups, and additional pieces ordered later in the same finish. For commercial clients we offer service contracts covering scheduled maintenance of industrial kitchens, fitness and spa equipment.

Question 29

Is IKON a premium furniture and FF&E company?

Accepted Answer

Yes. IKON by KITWOOD Cyprus Ltd is a premium international project furniture and FF&E supplier. We design, manufacture, supply and install joinery, kitchens, wardrobes, office furniture, hospitality FF&E, industrial kitchen equipment and hotel-gym/spa equipment — all under one accountable team.

Question 30

Do you supply outdoor furniture for terraces, pools and rooftops?

Accepted Answer

Yes. Our outdoor scope covers weather-rated dining, lounge and sunbed collections in teak, powder-coated aluminium and synthetic rattan, with marine-grade fabrics and quick-dry foam, plus parasols, planters and outdoor lighting — engineered to keep their finish through full coastal seasons.

Question 31

Do you work with architects, interior designers, developers and main contractors?

Accepted Answer

Yes. A significant share of our work is delivered with or for architects, interior designers, hotel operators, luxury residential developers and main contractors worldwide. We provide architectural-grade documentation (3D renders, technical drawings, RAMS, service requirements), consolidated FF&E packages, and trade-friendly project coordination through to handover.

Question 32

Do you do civil works, building construction or general contracting?

Accepted Answer

No. IKON is a furniture, joinery and FF&E partner — not a general contractor. We do not undertake civil works, structural construction, MEP or building-shell construction. We integrate cleanly with your appointed main contractor or fit-out contractor and deliver everything within our scope (joinery, FF&E, industrial kitchens, hotel-gym/spa equipment) to their construction programme.

Frequently Asked Questions — Contract Fit-outs, Office, Kitchens & Bedrooms

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